Terms and Conditions


PRIVACY POLICY

In accordance with the provisions of the General Data Protection Regulation (GDPR), in force as of May 25, 2018, we have updated our Privacy Policy to ensure that the processing of personal data is lawful, transparent and limited to authorized purposes.

RESPONSIBLE FOR DATA PROCESSING

Seikatsu Equilibrium (Mario Noronha), located on Rua Fialho de Almeida, n. 14, 2 Esq - Office DY1, 1070-129 Lisboa Portugal, is the entity responsible for collecting and processing users' personal data.

WHAT INFORMATION WE COLLECT

We collect information about the email address and name, about the user's activity on the website and navigation data (namely date and time of access, IP address, device ID) and about billing data (data that the customer provides via email for issuing invoicing and sending the invoice by e-mail).

We may collect data in the form of questionnaires necessary for the execution of the services, namely in the form of assessments that seek to characterize each client.

PURPOSE OF THE DATA COLLECTED

The data collected are intended for:

  • The provision of the services desired by the user and the customer support service.
  • Statistical and anonymous analysis of data, for the purpose of creating reports and indicators on the population of our users.

DATA DISCLOSURE

User data is stored in a protected and confidential manner. We will not sell personal data to third parties or use it for advertising marketing or unsolicited newsletters.

The User authorizes Seikatsu Equilibrium (Mario Noronha) to provide the data that are strictly necessary to mailing companies for sending invoicing by mail when requested by the user.

For any question related to your data, you can contact our Data Protection Officer via the following email: dpo@seikatsu-equilibrium.com.

STORAGE TIME

We keep the user's profile and personal data until he ceases to be our customer.

CUSTOMER RIGHTS REGARDING THEIR PERSONAL DATA

The data subject, in this case the website User, has been granted the following rights established in the GDPR: Transparency (article 12); Information (Articles 13 to 14); Access (Article 15), Rectification (Article 16), Deletion or right to be forgotten (Article 17), Limitation of processing (Article 18), Data portability (Article 20), Opposition (Article 21).

To prove that you are the holder of the data in question, you must make the requests via the email dpo@seikatsu-equilibrium.com.

COOKIES

What are Cookies and what are they used for?

A cookie is a small file sent to the customer's computer which is stored on his/her disk. The cookies used by this website observe the principles of anonymity and confidentiality and have the sole purpose of recognizing the User, and are not used to collect personal data.

What type of Cookies do we use?

Third-party cookies - Google Analytics: Google Analytics uses cookies to analyze how users use websites, applications or services. The information produced by the cookie about your use of websites, applications or services obeys the principle of anonymity. These cookies do not collect information that identifies a visitor or user.

How to disable cookies?

If you wish, you can configure your browser or our website, application or service to restrict cookies or block all cookies. However, if you disable cookies, your ability to use certain parts of our website, applications or services may be affected. For more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies, see www.allaboutcookies.org.

CHANGES TO THIS PRIVACY POLICY

Seikatsu Equilibrium (Mario Noronha) reserves the right to change these clauses referring to the service's privacy policy at any time.